In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer for Electrozenshop are provided below:
Grievance Nodal Officer Details
Officer Name: Mr. Rajeev Kumar
Company: ELECTRO ZEN SERVICES PVT LTD
Corporate Address: C/o Rajeev Kumar, F.No 405, Ambition Business Centre, Kadamkuan, Phulwari, Patna - 800003, Bihar, India
Email ID: support@electrozenshop.in
Customer Helpline: +91-8863800737 (Mon – Sat, 10:00 AM – 7:00 PM IST)
Grievance Resolution Timeline
- Acknowledgment: Within 48 hours of complaint receipt.
- Resolution SLA: Within 30 days from the date of receipt of the grievance.