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Frequently Asked Questions
Find answers to common questions about orders, payments, shipping & returns at Electrozenshop.
Is Cash on Delivery (COD) available?
Yes! COD is available for most pincodes across India on orders up to ₹5,000.
What are the shipping charges?
Shipping is FREE on orders above ₹999. For orders below ₹999, a nominal delivery charge of ₹50 applies.
What is the return window?
We provide a 7-day hassle-free return policy from the date of order delivery.
Are my payment details secure?
Yes, all online payments are processed through RBI-compliant 256-bit SSL encrypted payment gateways.